Privacy Policy
How 8php Casino Handles Your Personal Data

1.1 Data Controller. For the purposes of this Privacy Policy, the data controller responsible for the personal information of players on the 8php Casino platform is the entity operating the website at 8php.cam, hereinafter referred to as "8php," "8php Casino," "we," "us," or "our."

1.2 Platform Description. 8php Casino is an online gambling platform focused on the Philippine market, offering real-money games including slots, live dealer tables, sports betting, online sabong, Bingo, Money Wheel, and Tongits Go. All account balances are denominated in Philippine Peso (PHP) and payments are processed through Philippine e-wallet and banking channels including GCash, Maya, GrabPay, BPI, BDO, and Metrobank, among others.

1.3 Scope of This Policy. This Privacy Policy applies to all personal information collected from players who create an account with 8php Casino, visit the 8php website, interact with 8php customer support, or use any service offered by 8php. It applies regardless of the device or channel through which the interaction takes place — desktop browser, mobile browser, or any future 8php application.

1.4 Contact. For any privacy-related enquiry, data subject request, or complaint relating to how 8php handles your personal information, you may contact our support team at any time. Email: [email protected] (plain text, not a link). Our team is available 24 hours a day, 7 days a week including all Philippine public holidays.

2.1 Information You Provide Directly. When you register for an 8php Casino account, interact with our cashier, contact our support team, or participate in a promotion, you provide us with personal information. This includes:

• Identity information: Your full legal name, date of birth, and nationality as provided during account registration or identity verification.
• Contact information: Your Philippine mobile number (e.g., used for GCash-linked verification and OTP delivery) and/or email address.
• Payment information: Details sufficient to process deposits and withdrawals — such as your GCash-registered mobile number, Maya account identifier, or bank account details for BPI, BDO, or Metrobank transfers. 8php does not store full bank card numbers directly.
• Identity verification documents: Where required for KYC (Know Your Customer) compliance, copies of government-issued identification such as a Philippine national ID, passport, driver's license, or SSS/GSIS card.
• Support communications: The content of messages, chat logs, and email correspondence you exchange with the 8php support team.

2.2 Information Collected Automatically. When you access the 8php platform, certain technical and behavioural data is collected automatically:

• Device and browser data: Device type, operating system, browser version, screen resolution, and device identifiers.
• Network data: IP address, internet service provider, and approximate geographic location derived from IP address (country and city level).
• Session and activity data: Pages visited on 8php, games launched, session start and end times, bet amounts, game outcomes, and interaction patterns.
• Cookies and similar technologies: Data collected through cookies, local storage, and similar tracking technologies as described in Section 7 of this Privacy Policy.

2.3 Information from Third Parties. In limited circumstances, 8php may receive personal data about you from third parties, including:

• Identity verification service providers that assist with KYC compliance checks.
• Payment processors, including GCash and Maya operators, confirming transaction details necessary to credit or debit your 8php account.
• Fraud detection and anti-money laundering screening services that flag suspicious patterns in account or transaction data.

2.4 Summary of Data Categories Collected:

8php Casino uses the personal information collected for the following purposes:

3.1 Account Management. To create, verify, and maintain your 8php player account — including processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported payment channels, and ensuring your account balance accurately reflects your transactions.

3.2 Identity Verification and Regulatory Compliance. To verify your identity in compliance with applicable Know Your Customer (KYC), anti-money laundering (AML), and counter-terrorism financing obligations under Philippine law. This includes verifying that you are at least 21 years of age before permitting access to real-money games, as required by PAGCOR guidelines and Philippine gambling regulations.

3.3 Platform Operation and Improvement. To provide, maintain, and improve the 8php gaming platform — including analysing usage patterns, fixing technical errors, optimising game load times for Filipino mobile users, and developing new features aligned with player preferences.

3.4 Customer Support. To respond to your enquiries, resolve disputes, investigate complaints, and provide assistance via live chat or email through the 8php support team.

3.5 Responsible Gaming. To monitor gaming activity patterns that may indicate problem gambling behaviour, enforce deposit limits and self-exclusion instructions set by players, and comply with our responsible gaming obligations. Behavioural data plays an important role in 8php's ability to identify at-risk players and intervene appropriately.

3.6 Fraud Prevention and Security. To detect, prevent, and investigate fraudulent activity, cheating, money laundering, underage gambling, and other prohibited conduct. This includes automated screening of transactions, IP analysis, and comparison of player data against fraud and AML watchlists.

3.7 Marketing Communications. To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent to receive such communications. You may withdraw consent at any time by contacting 8php support or using the unsubscribe mechanism in any marketing message.

3.8 Legal Obligations. To comply with applicable Philippine laws, regulatory directives, court orders, or other legally binding obligations that require the processing or disclosure of player personal information.

8php Casino processes your personal information on the basis of one or more of the following legal grounds, consistent with applicable Philippine data privacy law including the Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual necessity: Processing required to perform our obligations under the agreement formed when you register for an 8php account — including delivering games, processing payments, and providing customer support.
• Legal obligation: Processing required to comply with applicable law, including KYC/AML regulations, gaming regulations, and any directives issued by PAGCOR or other competent Philippine authorities.
• Legitimate interests: Processing necessary for 8php's legitimate business interests, such as fraud prevention, platform security, and improving the 8php player experience — provided those interests are not overridden by your privacy rights.
• Consent: For marketing communications and certain optional data uses, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5.1 General Policy. 8php Casino does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share your information only as described in this section.

5.2 Service Providers. We share personal data with carefully selected third-party service providers who assist in the operation of the 8php platform. These include:

• Payment processing partners — including GCash operators, Maya, GrabPay, BPI, BDO, Metrobank, and other payment channels used to facilitate deposits and withdrawals in Philippine Peso.
• Identity verification and KYC providers who assist in verifying the identity and age of 8php players.
• Game software providers — such as JILI, Pragmatic Play, PG Soft, and other studios — who may receive session-level data necessary for game delivery and technical support.
• Fraud prevention and anti-money laundering screening services.
• Cloud infrastructure and data hosting providers who store 8php platform data securely.
• Customer support software providers who host or facilitate our live chat and email support tools.

All third-party service providers with access to personal data are bound by contractual data processing agreements that restrict their use of your data to the specific purposes for which it was shared.

5.3 Legal and Regulatory Disclosure. 8php may disclose your personal information to Philippine government authorities, law enforcement, PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent bodies where required by applicable law, regulation, court order, or regulatory directive.

5.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of assets involving 8php Casino, your personal information may be transferred to the successor entity as part of that transaction. You will be notified of any such change and your rights under this Policy will be maintained.

5.5 No Cross-Border Transfers Without Safeguards. Where any personal data is processed or stored outside the Philippines — for example, by a cloud infrastructure provider — 8php ensures that adequate data protection safeguards are in place consistent with the requirements of the Philippine Data Privacy Act.

6.1 Retention Principles. 8php Casino retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements with players.

6.2 Active Accounts. For active 8php player accounts, personal data is retained for the duration of the account relationship and for a minimum period of five (5) years after account closure. This retention period reflects obligations under Philippine AML regulations and standard gaming audit requirements.

6.3 Transaction Records. All financial transaction records, including deposits, withdrawals, and bet history denominated in Philippine Peso, are retained for a minimum of five (5) years from the date of each transaction, or longer if required by applicable regulation.

6.4 Identity Verification Documents. KYC documents submitted by players are retained for the duration of the account relationship and for five (5) years after account closure, consistent with AMLC and PAGCOR regulatory requirements.

6.5 Support Communications. Customer support chat logs and email correspondence are retained for three (3) years from the date of the interaction, or longer where the interaction relates to an ongoing dispute or investigation.

6.6 Marketing Consent Records. Records of your consent to receive marketing communications from 8php are retained for as long as the consent is active and for three (3) years after consent is withdrawn, to demonstrate compliance.

7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the 8php website. They enable the platform to recognise your device, maintain your login session, remember your preferences, and gather analytics data. Similar technologies such as local storage and session storage serve comparable functions.

7.2 Types of Cookies Used by 8php.

• Strictly necessary cookies: Essential for the 8php platform to function. These include session cookies that maintain your login state and security tokens. They cannot be disabled without disrupting core platform functionality.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience on 8php.
• Analytics cookies: Collect aggregated, anonymised data about how players use the 8php platform — which game categories are most visited, average session duration, device types — to help us improve the platform.
• Security cookies: Used to detect and prevent fraudulent access attempts, including anomalous login patterns or unusual transaction volumes on 8php accounts.

7.3 Cookie Choices. You can manage cookie settings through your browser preferences. Note that disabling strictly necessary cookies will prevent you from logging in to your 8php account or using the cashier. Disabling analytics and functional cookies will not prevent access but may affect your experience. Instructions for managing cookies vary by browser — consult your browser's help documentation for details.

7.4 No Third-Party Advertising Cookies. 8php Casino does not deploy third-party advertising tracking cookies or participate in cross-site behavioural advertising networks that track your activity across multiple websites.

As a data subject under the Philippine Data Privacy Act of 2012, and as an 8php Casino player, you have the following rights with respect to your personal information: